Skip to main content

Dark Side Musings

Interesting article in the Orlando Sentinel on the downside of social media engagement in light of the death of the trainer at SeaWorld. It will be interesting to see if the organization fights the urge to pull back on its social media program, as having worked to build a social following, this dialogue may play a critical role in SeaWorld's ability to navigate through this difficult period.

Beth Kassab

Business Columnist

February 25 2010, 10:50 PM EST

When big companies like SeaWorld use Facebook, Twitter and blogs effectively, they scrape off a layer of shiny corporate veneer and engage in a more intimate relationship with both customers and critics.

The complete article can be viewed at:

http://www.orlandosentinel.com/business/os-kassab-shamu-social-media-20100225,0,1775283.column


PR has done well in part because it is often cheaper than mass advertising campaigns. Its impact, in the form of favourable coverage in the media or online, can also be more easily measured. Moreover, PR firms are beginning to encroach on territory that used to be the domain of advertising firms, a sign of their increasing clout. They used chiefly to pitch story ideas to media outlets and try to get their clients mentioned in newspapers. Now they also dream up and orchestrate live events, web launches and the like.

For full story in Economist click here


Several of our clients are now talking about the "consumerization of the enterprise" which could significantly change the old workplace paradigm of sitting at a workstation and collaborating mostly with email and IM. As a new generation of twentysomething employees who use Facebook, Youtube and Twitter at home on on the road enter the workplace they will be looking to use these various new "consumer" social technologies to perform tasks. But with these new technologies will come the need for businesses to review existing communications policies and develop new policies and practices to ensure employees don't unintentionally damage the company's reputation or release competitive information.

Mark Evans has written a recent post that lays the issue bare, along with a link to IBM social media practices.

For story click here


Mashable's excellent overview for social media is an excellent resource


A lot of people are beginning to look beyond consumer-based social media for ways to connect on the B2B front. LinkedIn is starting to come of age, but people are still trying to understand how to get the most from participating on LinkedIn. Here are some basic tips to start.


Click to Ignore.


Interesting discussion at Mesh Marketing with various marketers sharing ideas on the massive change social media has on the traditional marketing mix.

Once upon a time ad agencies were the kingmakers, the brand custodians, the swaggering Mad Men of image building. The Internet, and its latest manifestation, social media, has changed that. Where ad agencies once lorded over the marketing pie like dad at the Thanksgiving dinner, setting strategy, then deciding how the pie was carved up - some times letting the "other agencies" get the crumbs - now PR firms, interactive agencies and brand houses are using social marketing tools to talk directly...

Read More »

Popular Web 2.0 site Digg is searching for a new online revenue model. This Globe and Mail story talks about a new advertising offering Digg is about to launch in an attempt to combat the precipitous drop in online users clicking on web advertising.

Follow the link to read the story, and while you're in the Globe article roll over the links in the story itself (the little magnifying glass) to see how the Globe is also trying to drive more revenue from online advertisements that serve up related stories along with an advertisement.

While reporting on Digg, the Globe itself is leveraging its content to serve up a new format for contextual ads.


Popular Web 2.0 site Digg is searching for a new online revenue model. This Globe and Mail story talks about a new advertising offering Digg is about to launch in its attempt to combat the precipitous drop in online users clicking on web advertising.
Follow to link below to read the story, and while you're in the Globe story roll over the links in the article itself to see how the Globe is also trying to drive more revenue from online advertisements that serve up related stories along with an advertisement. The Globe is leveraging its content and to serve up a new format for contextual ads.


Popular Web 2.0 site Digg is searching for a new revenue model. This Globe and Mail story talks about a new advertising offering Digg is about to launch in it attempt to combat the precipitous drop in online users clicking on web advertising.
Follow to link to read the story, and while you're in the Globe story roll over the links in the article itself to see how the Globe is also trying to drive more revenue from online advertisements that serve up related stories along with an advertisement. The Globe is leveraging its content and to serve up a new format for contextual ads.


Showing 1 - 10 of 23
1 2 3 »

Viewed 3432 times